Publications
Articles View More
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The Impact of Customer Information on Service Supply and Demand: Evidence from a Large Live-Streaming Experiment
Problem definition: As digitization transforms the service sector and empowers service platforms, questions arise about utilizing and disseminating customer information captured by digitization to enhance platform operations. We contribute by investigating how providing customer-related information at the start of a service encounter impacts both service supply and demand in the context of entertainment service platforms. Methodology/ results: We conducted a field experiment on a live-streaming
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Monetary policy in open economies with production networks
This paper studies monetary policy design in small open economies with cross-border and input-output linkages. We derive the divine coincidence (DC) Phillips curve linking the output gap to a DC index that weights each sector's inflation by sectoral contents in domestic consumption and exports, and of domestic labor. Output gap targeting can be implemented by stabilizing the DC index, which assigns larger weights to sectors that supply more inputs directly or indirectly to domestic output an
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Beyond Lost Earnings: Job Displacement and the Cost of Commuting
We examine the impact of involuntary job displacement on workers' commuting behavior and its implications for the overall welfare cost of job loss. Using geo-referenced employee-employer data from Germany (2000-2017), we track workers' door-to-door commuting and relocation patterns between home and work. After displacement, workers commute 23.1% (3.38 kilometers) farther to new jobs, and the effect diminishes over time due to job changes rather than home relocation. The simultaneous wage
Books View More
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Variable 8: The Era of Aesthetics
The book posits that China has entered the “Era of Aesthetics,” in which consumer demand has shifted from functional satisfaction to aesthetic experience, making “beauty” a core competitive advantage for businesses, cities, and individuals. Drawing on case studies such as selfie culture, the cosmetic surgery industry, product design (e.g., thermos flasks and chain hotels), and community development projects (e.g., Xicun Courtyard in Chengdu, Fuliang in Jingdezhen), the book analyzes how aestheti
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Crossing the Divide: Telling China’s Story in the Evolution of Global Supply Chains
Crossing the Divide: Telling China’s Story in the Evolution of Global Supply Chains focuses on how China has integrated into global supply chains. Drawing on more than thirty case studies of multinational corporations, state-owned enterprises, and private firms, the book examines China’s role in globalized supply chains in the era of Globalization 4.0. It seeks to demonstrate that China’s emergence as a manufacturing powerhouse was not achieved overnight, but rather through incremental accumulat
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Research on Omnichannel Marketing in the Era of Mobile Internet
With the rapid advancement of mobile internet technologies, the channels through which firms interact with consumers have proliferated, fundamentally transforming consumption patterns. Focusing on the emerging trend of omnichannel development in the mobile internet era, this book draws on multiple sources of data—including laboratory experiments, field experiments, and survey data—to present research findings from the perspectives of firms, channel intermediaries, and consumers. Specifically, it
