Tingting Song is an Associate Professor at Antai College of Economics and Management (ACEM), Shanghai Jiao Tong University. Her research interests include technology and behavioral perception, social media and social networks, and digital commerce. Her research has been published in leading journals such as Management Science and Information Systems Research. She has received awards including the Third Prize in the 9th Higher Education Outstanding Scientific Research Achievement Award (Humanities and Social Sciences) from the Ministry of Education of China, the Outstanding Achievement Award in Information Economics of China, the Outstanding Doctoral Dissertation Award from the Management Science and Engineering Society, and the "Most Popular Teacher among Undergraduates" award at ACEM, Shanghai Jiao Tong University.

Academic Appointment

2021 - now  ACEM, Shanghai Jiao Tong University, Associate Professor 

2017 - 2021  ACEM, Shanghai Jiao Tong University, Assistant Professor

Education

2011 - 2017  Tsinghua University, School of Economics and Management, Ph.D. in Management Science and Engineering

2007 - 2011  Sichuan University, Business School,  B.S. in Information Management

Research Awards

2024  Third Prize, 9th Higher Education Outstanding Scientific Research Achievement Award (Humanities and Social Sciences), Ministry of Education of China

2024  Third Place, Best Paper Award, POMS International Conference in China

2021  First Place, Best Paper Award, CSWIM

2020  Outstanding Doctoral Dissertation Award, Management Science and Engineering Society

2019  Outstanding Achievement Award, China Information Economics Society

Teaching Awards

2024  First Prize (International Student Category), 14th CP Group National College Student Market Research and Analysis Competition

2023  Most Popular Teacher among Undergraduates, ACEM, Shanghai Jiao Tong University

2023  Outstanding MBA Thesis Supervisor, ACEM, Shanghai Jiao Tong University

2021  Third Prize, 3rd Teaching Competition, ACEM, Shanghai Jiao Tong University

Service Awards

2024  Best Reviewer Award, CSWIM

2021  Outstanding Class Advisor, Shanghai Jiao Tong University

2019  Disciplinary Development Contribution Award, ACEM, Shanghai Jiao Tong University

Research Topics

Technology and Behavioral Perception, Social Media and Social Networks, Digital Commerce

Journal Publications

Research Topic I: Content Generation and Social Networks

1. Tingting Song, Yi-Chun (Chad) Ho. (2024). Relational Resonance and Content Creation. Management Science, Forthcoming.

2. Tingting Song, Qian Tang, Jinghua Huang. (2019). Triadic Closure, Homophily, and Reciprocation: An Empirical Investigation of Social Ties between Content Providers. Information Systems Research, 30(3): 912-926.

3. Tingting Song, Jinghua Huang, Yong Tan, Yifan Yu. (2019). Using User- and Marketer-Generated Content for Box-Office Revenue Prediction: Differences between Micro-Blogging and Third-Party Platforms. Information Systems Research, 30(1): 191-203.

Research Topic II: Digital Commerce

1. Tingting Song, Zenan Zhou, Xianghua Lu, Tian Lu. (2025). Enhancing Product Information Access in Physical Retail Operations: How Do Scan & Go Technologies Affect Consumers’ In-store Purchases. Decision Sciences, Forthcoming.

2. Mingyue Zhang, Jesse Bockstedt, Tingting Song, Xuan Wei. (2025). Sunk Cost Fallacy, Price Adjustment, and Subscription Services. Journal of the Association for Information Systems, 26(2): 543-574.

3. Yangfan Li, Jinghua Huang, Tingting Song. (2019). Examining Business Value of Customer Relationship Management Systems: IT Usage and Two-stage Model Perspectives. Information & Management, 56(3): 392-402.

4. Tingting Song, Cheng Yi, Jinghua Huang. (2017). Whose Recommendations Do You Follow? An Investigation of Tie Strength, Shopping Stage, and Deal Scarcity. Information & Management, 54(8):1072-1083.

5. 高思嘉, 宋婷婷, 张朋柱. (2025).  如何发布推送通知更有效？关于学习类App信息推送的研究. 《信息系统学报》, 1：22-34.

Selected Conference Papers

1. Sijia Gao, Tingting Song, Pengzhu Zhang. The Janus Face of Cross-Platform Spillover: Who Reap the Benefits? The 43rd International Conference on Information Systems (ICIS), Copenhagen, Denmark, 2022.12.9-12.14.

2. Tian Lu, Tingting Song, Xianghua Lu. Can Online-Merge-Offline Technology Create Incremental Revenues in Offline Retail? The 14th China Summer Workshop on Information Management (CSWIM), Chongqing, China, 2021.06.26-06.28.

3. Mingyue Zhang, Jesse Bockstedt, Tingting Song. Let’s go to the movies! Subscription Services and Box Office Revenue. The 30th Workshop on Information Systems and Economics (WISE), Munich, Germany, 2019.12.19-12.20.

4. Qian Tang, Tingting Song, Liangfei Qiu, Ashish Agarwal. Online Content Consumption: Social Endorsements, Observational Learning and Word-of-Mouth.The 40th International Conference on Information Systems (ICIS), Munich, Germany, 2019.12.15-12.18.

5. Tingting Song. Is Reciprocity Always Beneficial? An Empirical Analysis of Reciprocal Behaviors and Content Contribution.The 39th International Conference on Information Systems (ICIS), San Francisco, USA, 2018.12.13-12.16.

6. Tingting Song, Qian Tang. A Hidden Markov Model of Content Contribution and Provider Learning. The 14th Symposium on Statistical Challenges in eCommerce Research (SCECR), Rotterdam, The Netherlands, 2018.6.18-6.19.

Research Grants

2024 - 2027  National Natural Science Foundation of China (General Program), Principal Investigator

2020 - 2022  National Natural Science Foundation of China (Young Scholars Program), Principal Investigator

Business Statistics (Undergraduate)

Seminar in Management Information Systems (Graduate)

Scientific Writing (MBA)