Niu Y, Jiang Z. Servitization in cross-border relationships: investigating the effects of global supply chain dependence on the servitization level of the manufacturers. International Journal of Operations & Production Management. 2024 Jan 2;44(1):260-91.
2024年10月28日
【Abstract】Servitization is a business transformation that increases service provision in manufacturers. This study aims to empirically examine how a manufacturer's global supply chain dependence and its power positions affect its servitization output.This study employs secondary longitudinal datasets and econometric specifications to test the relationship between global supply chain dependence and servitization. It further examines the moderating roles of the firm's market power and the degree of being principal customers and principal suppliers. Heterogeneity analyses are performed to verify the robustness of the results.



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